Friday, May 09, 2008

More car rental perspectives

My recent article on rental car prices at OIA spurred this email:

[begin quote]

Great column again this week. We have not used the Magic Express bus yet and hope we never have to. Our last two trips to WDW in Sept. 2005 and Sept. 2006 (we could not make it in 2007 ) as well as all our previous trips we always rent a car. In fact a couple of times we have rented a car in DC and driven it down to Orlando (13 hour drive or so, not too bad).

Generally in Sept. we get great rental deals: $100-120 for something "nice" like National's Emerald Aisle. We make use of every discount we have to get those rates. I always tell anyone staying at WDW to rent a car. Even if it costs $150 it is worth it. Here are the benefits of using the rental car:

1. Faster trip into and out of the airport. With the Emerald Aisle or Alamo Quicksilver there is no line, just grab baggage, go to National's section of the parking garage, take car, checkout at gate, and drive to WDW. Same thing going back: I can drop the wife and child at the departure level with the bags, then drop the car off (it's fast) and meet them 10 minutes later. With the bus service you may waste as much as 1-2 hours getting to WDW and 3 hours leaving WDW and returning to the airport.

2. With the car you can not only leave WDW to visit SuperTarget to buy groceries, beer, soda, bottled water, sunglasses, etc. you can also visit one of the three Character Warehouse outlets to buy souvenirs. There are also a few off-site restaurants that are worthwhile. God help me but I like that Boston Lobster Feast place, and I really want to try the "catfish camp" style restaurant in St. Cloud.

3. I live in the Washington DC area and in comparison Orlando is a dream to drive in (except Int'l Drive). It is enjoyable to be on vacation somewhere where the traffic is light, and the drivers polite.

4. With the car you can bookend your stay at cheaper hotels. I did this on one trip: flew down Monday evening, stayed at Fairfield Marriott Village and that night bought all our groceries, etc. Next morning at 7:30am I drove to Coronado Springs, checked in, went back to my hotel, checked out, met my wife and 2-year-old son at the airport (they flew down on Tuesday) then we went to WDW and got our room and enjoyed the rest of the day (I think we had not bought admission for the first day so we did the Downtown Disney and AK Lodge instead of seeing a park). At the end of the trip we did the same thing: these park in the morning, checked out of Coronado Springs at noon, more theme parks in the afternoon, then checked into the Fairfield Inn ($55 night including free breakfast) that night.

5. At one time I calculated that each waking hour at WDW cost $20 for each family member (it might be $25 today!). So saving even 5 hours of our time is worth the $100 rental. We save a lot of time driving: from Coronado Springs it is almost always faster to drive to the theme parks. With the Magic Kingdom driving might be a wash but we tend to book meals at the Grand Floridian and park there instead of the big lot. We have the AAA parking pass each time which also helps to park near each park entrance.

6. Valet parking is also a huge time saver, especially at places with faraway lots like Wilderness Lodge, Animal Kingdom Lodge, Grand Floridian, etc.

7. Rental car makes it much easier to have meals in places harder to get to like the Grand Floridian, Animal Kingdom Lodge or even the Beach Club. For the most part we only like sit-down meals in the theme parks at EPCOT only, although we always have breakfast at the Crystal Palace.

8. I really do like the Magical Express buses for other people, because they leave a lot more space for me to park at my hotel (Coronado Springs) and they also mean lots like the Beach Club are pretty empty so I can park there too (with permission).

[end quote]

Thursday, May 01, 2008

Strollers, take 5 - slow build up

Another reader mail of note:

A small note on alienating guests with high priced strollers. Most guests, even if they are frequent, experience some degree of "sticker shock" at a Disney park. Everything is so expensive. Most of us either expect it and plan for it or get over it. However, there are many people who don't get over it and will continue to use that as a negative factor throughout their vacation, especially if they have to rent the expensive stroller because they left their own at home. (I don't even want to think about the negatives of trying to "make do" without the stroller at WDW. That's got to just be hell.) When little Jimmy asks for that $20 light spinner, the answer will be "no, we've already spent enough!" That $10 bucket of popcorn will be "outrageous". They may forego snacks, souvenirs, experiences while in the park, meaning less money in Disney's pocket overall. If they have the choice, they may eat off property. When you raise prices without purpose, there is no value in what people are purchasing and this makes them resentful about every subsequent purchase they make. If one thing isn't worth it, nothing else will be "worth it" either. This sort of "nickel and diming" creates resentment among the very people you want to be happy. Happy people spend more money. Happy people open their wallets for a $30 per person character meal because "it's worth it". Grumpy people eat at McDonald's and keep thinking up new ways to make sure Disney doesn't get more of their money than they already have. Grumpy people think twice about where they travel to next vacation. Will exorbitant stroller rental fees impact whether people go to WDW the following year? Probably not, but the overwhelming feeling that "everything is just so expensive and not worth it" might. While Disney might be making a small, short term profit, the larger, long term effects mean a much greater financial loss.

[end quote]

Is it any wonder I get emails from other folks who are fed up with the prices and the declines in quality? Here's a different reader who wrote me on the same day, talking about a different article:

I just read your article “Declining by Degrees: The Definition and Context” at Miceage.com. Thank you for putting my thoughts on paper and putting them in such order. I could not find anything wrong with your thesis. I am one of those fans who use to return to WDW every year and living in Atlanta sometimes we would make up an excuse to get down there 2 or 3 times in a year. Buying an annual pass was justifiable. No longer. We purchased our DVC membership 10 years ago and we have been to WDW 3 times since our purchase. Every time we go I complain about how the magic is gone. I found myself reading your article and shaking my head in agreement to all your points. I hope someone from Disney Management reads this and takes it to heart.

Friday, April 25, 2008

Strollers, take 4 - DME?

One smart reader thinks the stroller price hikes are the first "squeeze" from DME, which makes WDW patrons captive. Now might as well raise prices!!

[start quote]

Prices are set at WDW by price/value perception research. In a fairly homogenous closed population like WDW guests with a large population from which to sample, you can pretty accurately measure cost/sales behavior and find the revenue-maximization price point. They can even claim now to factor in goodwill--they sample guests 5, 7, 10 years out to see what they remember and how it shapes buying behavior, and you know what, people don't complain!

One of my theories is that because prices continuously rise, perception of expense in the past is overwhelmed by perception of how things have *gotten* so expensive in the present. One big driver of prices right now is DME. Because DME eliminates guest purchase choices, what a guest perceives as being willing to pay is way more now than a few years ago; in the past it was a that they didn't want to drive to Wal Mart; now they simply can't, so it doesn't enter into their thinking.

Another big driver is the US exchange rate. Perceptions have adjusted around the strong GBP/EUR. In the inverse, remember for over a decade there was essentially a different price for Canadians whose CAD was strongly devalued vs. the USD. You could buy tickets and vacation packages for WDW in Canada for 15% less than in the States.

Thursday, April 24, 2008

Simpsons is soft-opened!

A few fan sites are reporting that Simpsons the Ride (at Uni-Orlando) is soft-opened. I haven't seen it myself just yet, but will hopefully have a look this weekend. And a report on miceage if it's ready.

Strollers, take 3

An email I got, in its entirety (no name or salutation or anything):

You're a Dad that is sweating this trip already. Airfare, hotels, restaurant meals and the $200 a day for the family's tickets to the park.... now you realize this trip will cost $3,000+ and the credit cards will take months to heal. The card is red-hot already from being run through the register so much.... damn, breakfast at the character restaurant you promised the kids was "brunch"! No one was even that hungry and it ran $150 and the kids had a little cereal and juice. You overate just trying to get some value out of it and now your stomach is killing you.
Now you hit the stroller rental counter for a double wide for the twins. It's gotta be $10 a day for a stroller cost Disney $60, the way they charge around here.
What does that sign say? $31? Must be for a week, that's great! At least they cut you some slack on something. Say what? $31 A DAY?! For a STROLLER? You have got to be freakin' KIDDIN' ME HERE! Listen, my RENT A CAR only costs $15 a day more than that! This stroller got 200 horsepower, auto trans and A/C? No? THEN WHERE DOES $31 A DAY COME FROM?!! My 8 year old wants to see Mickey, has a bowl of Cheerios and it's $25! OK! BUT $31 FOR ONE DAY OF STROLLER!?
Family is almost in tears, but Dad has snapped like a dry branch in a stiff wind. He was ready to pay high on this trip. He knew everything would be expensive. But this is so outrageous, so over the top, and he's so vulnerable, what does he do? Tell the twins to wait outside?
He takes a deep breath, remembers the poor kid behind the counter just works here, and pays. He wants this to be a good time for the family, and he forces a stiff smile. But he and the wife will have a little talk tonight after the kids are down. They will never go to a Disney park again. Ever.

Strollers (again)

My MiceAge article on stroller price increases at WDW (and which veers to the quantitative vs qualitative debate) has spooked up a lot of interesting emails.

One CM reader agrees with me that abandoned strollers are increasing, and reminds me that Disney takes those to lost and found, then property control, and finally auctions them to CMs. So Disney essentially sells the strollers twice!

More declines by degree

I promised I'd start posting reader mail from MiceAge in here, but have mostly forgotten to do so. Here's a good one:

[start quote]

I’ve been reading your columns on declining by degrees for a long time and I though I’d share my recent experience. This may or may not be the way things have always been done, I don’t know, but it sure felt less than magical to me:

We recently booked our second trip to WDW for September to take advantage of the free DDP. On the prior trip we stayed off property and never interacted with Disney Travel, but this time I booked directly with the website and put up the $200 deposit, with the rest to be paid from our tax rebate (doing my patriotic duty here!). About 5 days later, I received an envelope from the Travel Co. and opened it excitedly. Inside the envelope was nothing but a bill and a return envelope for payment. No brochure, no congratulations or even an obvious thank you (After my 1st read, I didn’t see a thank you at all, but when I let one of my coworkers look at it he found one buried in the middle of a paragraph at the bottom.)

Now how much could it cost to put a brochure or even park maps inside the envelope? Something to encourage the excitement instead of just a bill? Also, it seems to me that the “Thank You for booking with us” should be the biggest thing on the page and the first thing you see, not the balance due.

Anyway, it’s not a huge deal, just a little experience that was less than magical that seems to me to fit with your theme, so I thought I’d let you know.

[end quote]

Monday, April 07, 2008

Jungala now open

I've got a full write up and pics on MiceAge. In brief, I was very impressed by Jungala, much more than I thought I would be.

Sunday, April 06, 2008

eagle


eagle
Originally uploaded by drkevinyee
We saw this eagle less than a mile from WDW - eating a rabbit, five feet from us on the side of the road.

Long live Flamingo Crossings!

Tuesday, March 18, 2008

Crazy River toned down

I should have known it, and even predicted it. Deep down, I suspected it. Well, it's happened: they have toned down the 'crazy river' (the fast lazy river) at Aquatica since preview weekend.

In retrospect, I'm not surprised. The rapids sections of the circuit were so good, they sent your head underwater almost every time. And that's with the life vest on. It's what made it so much fun!

This happens to all rides. At Disneyland, I saw it happen to Roger Rabbit (fix: tighten up the wheel so you can't spin it so much), Splash Mountain (fix: cut the wave after the drop by 90%), Indiana Jones (fix: tone is down dramatically so it doesn't shake you like a rag doll).

To those of us healthy in body, the tone down process is always just a touch disappointing. We could have handled the more rough version!

Though I can see operationally why Aquatica would do this. They must have had lots of rescues at first. The crazy river was insane and intense at first. It's still fun now, but nowhere near as good as it was. Man, that sentence makes me sound old and crotchety.

Monday, February 25, 2008

Green Meadows petting zoo

Visiting this “tourist farm” near Disney World, you can’t just stroll around the various corrals. You have to be led, in an annoying tour format that last 2.5 hours and doesn’t start nearly as often as you’d like. What would be better is an option to self-guide, perhaps via a handout or guide book. On our visit, our tour was told to catch up with an ongoing tour, which meant we had little time catching chickens and no pony ride at all. Not a good way to impress your visitors!

It only gets busy around here during holiday periods, though, so if you’re coming away from that point, you should do much better. That said, if it’s a hot part of the year (aka, most of the calendar in Orlando), watch out for flies and bugs. And duck poop. I wouldn’t wear any open-toed shoes, actually.

And there’s always that flight restriction. Airlines and customs always wants to know if you’ve been on a farm in the last 90 days. With this visit, you’ll have to answer YES, so think carefully.

But if you can get past all that, and the somewhat expensive cost, this farm is reasonably cute for kids the right age. The train is poky and slow, but fun. The playgrounds are not elaborate, but let kids burn off energy. The animals are not prize-winning, but they are pretty darn varied. Where else can you personally milk a cow? Catch a chicken? Pet a duckling and a soft chick?

Aquatica preview - trip report

I've got a lengthy write up (with lots of pictures) of my Aquatica experience from Sunday, now online at miceage: http://www.miceage.com/kevinyee/ky022508a.htm

Executive summary: B+.
The theme isn't as good as you'd want, there aren't as many rides as you want, and they need to fix this or that operationally.
But the rides are fun, and some are enormously fun.

Thursday, February 21, 2008

Aquatica opens this weekend for previews!

More info Monday....

Monday, February 11, 2008

What's on sale today?

Seen around WDW shops since late 2007: "SALE" signs. There were three endcaps with large garish signs saying SALE on them, with red background no less, in the pirate shop.

One Micechat poster likes to use the term the Wal-Marting of Disney. I don't agree that this captures everything (declining by degrees does it better), but in this instance, Wal-Mart is exactly right.

Themed design, meet window. Out you go.

Tuesday, January 15, 2008

The Goofy Challenge-2008

Last year at this time, as the Disney half marathon ended, I noticed essentially no soreness in my muscles, despite not doing any training whatsoever. Of course, I didn’t push myself particularly hard, either. The usual post-race euphoria makes people do strange things, like promise to themselves they will do a MUCH better job in the coming year training for the marathon, so therefore it will be okay not only to sign up once again, but to go ahead and sign up for the granddaddy event, the race-and-a-half Goofy’s Challenge. You do a half-marathon on Saturday, and then the full marathon the very next day on Sunday. That’s 39.3 miles in a single weekend (technically, in 10.5 hours or less, if you’re keeping up like you’re supposed to).

I dug in and started my training right away, building up to four, five, and six mile daily runs by March, and doing it five days a week. Things were going so well, and happening so early, that I had visions of grandeur at the January 2008 races. I set new goals. Not only would I finish, I’d do the whole thing running, with no walking allowed! I’d finish the half marathon in under two hours!

I guess I got greedy, because I over-trained, as it’s called, and suffered an injury that had me avoiding the treadmill for two months. Not good. With the spell broken, I didn’t feel the urgency to climb back into the saddle once my knee was good again, and laziness set in during the whole summer. After summer I tried again, but had serious problems finding time, and let it go after only two weeks.

Long story short: I was back to where I’d been before (twice now): about to race at the Disney Marathon with essentially no training. Only this time, I was set to run 1.5 marathons. And I was twenty pounds heavier, due to a year-long restaurant project you’ll hear about soon. My blood pressure had recently been assessed as high, though that may have been a fluke. I’d recently smacked my knee hard, resulting in surface bruising and swelling. All the stars were aligned in exactly the wrong way. I’d be lucky to finish the races without permanent or serious damage. In fact, I was worried about death or a heart attack. It does happen at marathons! I knew I’d have to dial my expectations way, way down, and take things easy.

My only remaining target was to finish both races in the allotted time. You get 3.5 hours for the half marathon, and 7 hours for the full. That’s a pace for 16-minute miles, sustained over the entire stretch. When I do jog, I usually don’t try for a more energetic 6 MPH (which is a 10-minute pace), but stay at 5 MPH (which is a 12-minute pace). Walking at 3 MPH is a cross between a brisk purposeful stride and an unhurried stroll, and it yields 20-minute miles. My strategy was to run (well, to jog) the first half of each race at my normal 12-minute pace, and then walk the second half at the 20-minute pace. The combination of those would yield exactly a 16-minute pace.

Put that way, it’s not so bad. The half-marathon would be reduced to just a six-mile run, with some normally-paced walking after that. The full marathon would be harder, at twice the length, and especially since it took place the day later, when muscles are sore. But by digging deeply, it could be done. Even without much in the way of preparation.

Now is as good a time as any to point out that, well, YOU SHOULD NOT TRY THIS AT HOME. People bite off more than they can chew with marathons all the time, and literal deaths are sometimes the result. I may be horribly overweight, but I walk twenty miles each weekend (we spend two full days in the parks, you see), and I used to be a prime athlete in high school. Granted, that was twenty years ago, but I really was on the cutting edge for fitness, and moreover, my sports of choice revolved around running: track, cross-country, and soccer. I could do the half mile in 2:20, the mile in 5:04, and the three-mile run in 17:10. So please be careful in emulating my stupid attempts to run these things without proper conditioning.

Saturday morning came quickly, but I had done all the right things: trimmed my sleep patterns so I’d be used to waking early, eaten properly the night before, had good gear and actual running shorts, running shoes, running socks, etc. I’d learned in previous runs that chafing is a problem, so I had Vaseline strategically placed, and band-aids over the nipples (sounds weird, but it works to prevent problems). The only thing I didn’t have this time around was a digital camera. Since this set of races was going to be hard on me, I didn’t want to carry unnecessary weight. I was carrying enough of that around my midsection, thank you very much.

Disney continues to tweak the event, and I’m pleased with the current iteration. There are still not enough bathrooms in the front, but they had a ton of port-a-potties just before the start line. That said, they still need more of them after the race has started. Best of all, they didn’t repeat the annoying mistake of holding back “waves” of runners (those slotted to start 10 or 25 minutes after the “real” beginning). Previously, that had created a bottleneck not too different from what you see at FastPass Return lines, with some people off the to side and waiting their turn, and others trying to fight through. Only here, it was worse, because the bottleneck was orders of magnitude larger, and the people on the side never were granted entrance after just a few minutes. Now, they just let everyone head toward the start line and the corrals, where people had been pre-sorted based on their expected finishing time. It went smoothly.

What wasn’t smooth was the singing of the national anthem. I became aware that the blaring, too-loud rock music had died away, replaced with silence for us back in corral E (and presumably all corrals out of normal vocal range of the start line). The singer was there on stage, the video was visible to us on nearby screens, but no audio was being transmitted. And then one of the most amazing things I’ve ever seen happened. The chattering fell away all around me, almost as if on cue, and I was treated to a sight of thousands of people making no noise whatsoever. Absolute silence. Ever so faintly, the song became audible. We were hearing the speakers from the very front of corral A, some quarter mile away from us. That’s how quiet it was. For some reason, this really resonated with me. The sentiment of the moment was powerful; more powerful, I think, than any other Star Spangled Banner moment I can think of, and I’m usually a sucker for this kind of thing. It was almost as if everyone put everything aside for a moment and paid homage to the flag with silence. It lent a solemnity and respectfulness to the occasion I’ve seldom seen. People hooted and cheered at the last verse of the song, of course (are we the only country that does this?) and the mood returned to celebratory. It was a rare moment, and I cherished it.

The half marathon started normally, which is to say, with a countdown accomplished by a series of fireworks. I was hyper-aware of the ground below me. On two occasions in the past, I’ve twisted an ankle in the first mile of the marathon, so now I’m always careful. The woman in front of me wasn’t as cautious, and tripped on the mat right at the start line that electronically records our presence (we’d all tied chips to our shoelaces). She went right down to the ground, though I think she was unhurt. Hopefully she was able to continue.

My plan for only running half the race worked beautifully. For some reason, I was barely tired by the time I hit six miles, and had been running at a pace of exactly 12-minute miles. I did experimentally slow to my walking speed for a mile, to verify that the pace I thought was a 20-minute mile really was the right pace, but I started occasionally jogging again after that. I didn’t need to jog. My plan was to take “the longest time possible” on the half marathon, but still finish within the 3.5 hour limit. To do that, I’d now need to simply walk the rest of the way. But spectators line the course, and they cheer you on. Worse, they unwittingly instill guilt if you’re not running (who wants to look like they’re out of energy already?), so I’m afraid I did some running after all. This was probably not a good idea. I’d need all my energy the next day. And getting injured was a serious consideration. I forced myself to walk a couple of miles, but by then, most folks around me were also walking. At that point I noticed others around me, wearing the same orange bracelet I was wearing, signifying they were also running the Goofy Challenge and would be doing the full marathon the next day. Like me, they were walking. I suspect many of us employ this strategy.

All told, I crossed the finish line after about 3 hours and 12 minutes. Since I’d not made it to the start line until sixteen minutes into the race, that meant I was just under three hours. Not bad. This was clearly my slowest half marathon yet, but that was intentional so I would save some energy for Sunday. In fact, it wasn’t as slow as it was supposed to be. I would have preferred something closer to 3.5 hours, but it’s too late to change that now.

Everything written until this point was composed on Saturday afternoon, after the half marathon. You can sense the interplay of optimism and worry in the tone above, since I had no idea how Sunday would play out. On Sunday morning, I rose at the usual 3:00 a.m. and did as I had done for the half-marathon: just drive out to the Epcot parking lot ASAP, skipping breakfast. It hadn’t been a problem the day before, so why should it be this time? This is an old trick of mine from playing soccer. I always played better on an empty stomach. It should have occurred to my addled brain that there is a difference between a two-hour game and a seven-hour running event.

I had some aches. My thighs were a little sore, and there was some significant pain in the tendons around the outside of the knees. That one worried me. Would the soreness evaporate when I started moving? Going up and down any stairs or inclines was already painful. At least the shin splints I had had at the end of the race on Saturday was gone.

The race lead-up and start were uneventful, and more or less the same as the day before. This time there were no “waves” at the start, but there were two courses for the first few miles, so things were a lot less crowded. That’s not to say they were uncrowded. These WDW roads are simply not wide enough for the volume of runners present. There were 18,000 marathoners on Sunday. Can’t they invent a new course layout that uses wider roads at the start?

Things were going to be warm on this run. The temperature in the waiting areas was around 63, and it was going to get up to the 70s on this run, with partly cloudy conditions and the threat of rain later. Humidity was 80-90% the whole time, an unpleasant combination.

My pains did disappear very early in the run, just as I’d hoped. I was able to make decent time, which surprised me. For the first several miles, I kept my usual 12-minute pace. This was going exactly according to plan. I’d go 12 miles at that speed, which would enable me to just walk the remainder at a 20-minute pace. That’s not quite halfway, but it was close enough that I’d still make it to the finish line in time, because even during the “walk” phase, you do trot from time to time. Usually when the crowd urges you on, or shames you into it.

It turned out that it was a stretch to think I could run at my pace for 12 miles. I’d only gone six miles the day before, so it couldn’t be used as a comparison. Indeed, I failed to get all the way to mile 12 before slowing to a walk. I made it to mile 10, though, still at a 12-minute pace, and I was very proud of that. But I was pushing myself hard to make that happen, and just after mile 10, I got dizzy and simultaneously felt some of my fingertips go numb. Uh-oh. That’s a very bad sign, especially considering my weight, my recent high blood pressure reading (which may or may not have been an anomaly), and the fact that my dad suffered a major heart attack when only a few years older than I am now. I slowed to a walk for the next few miles.

By mile 13, I tried running again and discovered I was having a glycogen problem in my legs. There was no more energy! This was ridiculous. Usually that happens at mile 20 (the famous “wall”), though I suppose the fact that I ran 13 miles the day before could have helped. Most of the problem was doubtless that I had not trained in the months before the marathon.

But also problematic was my stupid oversight in not eating breakfast. I had scarfed down an energy bar at the start line, but that was 3 hours ago. I had been counting on Disney offering food on the course, but by mile 13, there was still no sign of food. Usually they had something at mile 10, but it was either absent this year or “sold out” by the time I got there, which was inexcusable considering my relatively fast pace to that point. By mile 13, we had only seen Powerade and water. I was not pleased.

So I was out of energy, my thighs were burning prematurely, and I had slowed to a walk a few miles too soon. Running through the calculations in my head, I realized that I could continue to walk at a 20-minute pace and get very close. But not close enough. I’d be at mile 16 by 4 hours, mile 19 by 5 hours, mile 22 by 6 hours, and mile 25 by 7 hours. That’s 1.2 miles short when the clock ran out. Thus, I’d have to go faster than 20-minute miles to make up the time. Even worse, the calculations here assume I could even maintain a 20-minute mile, which was not presently the case and would doubtless get worse as time went on and the marathon became harder. A 20-minute pace isn’t a stroll exactly; there’s some pep to your step. Under normal circumstances, I’d be able to do kick things up and go faster than a 20-minute pace, no problem. But the lack of food and training had taken a big toll on me. Also, I was worried about trying to push myself if that meant I risked passing out, or even something worse. That dizzy spell weighed on me, even though it hadn’t come back.

Because of the dizzy spell, I stopped by a medical tent just after mile 13, and learned my blood pressure was 139/98. That’s a very high, and very worrisome, number. In a word, it sealed the deal for me. I wasn’t going to push myself with my system untrained, unfed, and running such a high BP. I’d already had one dizzy spell, which was tantamount to my body issuing me a warning. Had I been injured in the foot or leg, I would definitely have stuck it out and fought through the pain. But you don’t fight your circulatory system. You’ll lose, and losing means something very bad, like a heart attack or death. With a very heavy and very reluctant heart, I told the nurses I needed to drop out. The time was about three hours into the race. I’d run a virtually identical race as the day before. The same 13.1 miles, and at about the same pace.

I briefly considered avoiding the medical van, and just walking in the course until the bus came along to “sweep” me for going under the 16 minute pace. It would be neat to witness that once. Since I wanted to be swept (I no longer thought I could make it to the finish line in time), I found myself thinking about Tommy Lee Jones in Men in Black, leaping in the air at the big bug and yelling “Eat me!”, except I was mentally leaping and exclaiming “Sweep me!” But that would take a full two hours for the sweep bus to catch up to me, and my legs were killing me. And I was ravenous.

I used instead the “sag” wagon, a van which carried folks back to the Epcot staging area when they were injured or quit. I was joined by several others with injuries. Someone clipped out my timing chip, gave us drinks, and drove us back. One of the other runners asked if we would get medals anyway, but this practice was abandoned a few years ago. Now, only the finishers get the finisher’s medal.

I was disappointed in the turn of events, but not discouraged about Disney’s decision regarding no medals for drop outs. In fact, I applaud them for it. If they had given me one, I would have found it hollow and devoid of meaning. I’d rather have it mean something, even if it results in me not earning one this year. That will make it much sweeter when I do earn one. Maybe next year.

As I walked by the post-race area, I saw many elite runners who were done already. The Mickey medal for the marathon this year was redesigned and gorgeous, presumably in honor of the 15th year of the marathon. The mouse ear shape used to be a solid gold color, but now has black ears, and there’s a full-color Mickey Mouse caught in a sprint pose in the middle. I also walked by the tent which had the Goofy Challenge medals gathered on a railing, glinting in the sunlight. I looked forlornly over the fence, feeling for all the world like a child standing outside a candy store.

I went home, showered, got some food, cleaned up around the house a bit, and then took the family to Disney’s Hollywood Studios (DHS). By this time, it was 12:00, which would have been roughly the exact moment I would have been here in the marathon, if I were still running. Check that. Given my injuries, I’d be an hour behind. But this is where I was supposed to be.

It made me sad to see the runners making their way through DHS. Having gotten some food in me and a chance to recuperate (not to mention a shower), I was feeling quite good physically, and wondering why I’d dropped out at all. There were very few pains in my legs by now. It crossed my mind that if I had my race number here, I could have pinned it back on me, jumped back into the racing crowd, and finished the race to receive my medals. I wouldn’t have a chip in my shoelaces, since that was cut out, but that wouldn’t stop the medal-awarding, since chips are removed right away after the finish line and no one would know it if I just zoomed past them and went to the medals instead. I wouldn’t really do this, since I’m fundamentally a rule-following person, and act ethically whenever I can. But it did seem to me something a cheater might be able to get away with. Easily, even. I wonder if it’s happened before?

I don’t feel remorse very often, but I felt it that afternoon, watching the athletes pass me by, and thinking it could have been me. I consoled myself with the thought that while I might have been able to make it after all, I might just as easily have given myself a heart attack, and that wouldn’t be fair to my wife or young kids. As sappy as it is to say this, my family needs me. It would have been selfish of me to continue, and endanger myself just to prove something to myself. While watching the athletes, I gave my youngest son a tight hug and did my best to forget about the medals I wouldn’t be hanging around my neck.

I’ll sign up for something next year. Clearly, the half-marathon is the right size for me if this trend of not-training is going to continue. I do want the Goofy medal, though, so I may yet try again.

In prior years, I was able to finish the half marathon without training, and one year the same was true of the full marathon. But in the Goofy Challenge, I’d finally found a race that I could not conquer with zero training. Having failed in the quest once, I’ll know not to be blase about the training the next time around. Losing has a way of sharpening your resolve.

Friday, January 11, 2008

Around the Parks

A potpourri of smaller updates:

1. I had my first "no strings attached" moment in the parks, under the guise of a "magical moment." I'd ordered a regular popcorn from the new stand next to Epcot's Canada pavilion, but they upgraded me to the larger souvenir bucket and gave it to me for free, presumably because the four year old with me was acting cute. They called it a magical moment, but the form I had to fill out said No Strings Attached. As a former CM, I know full well about the form. It's been around for some time. Still, can't complain about free popcorn. Too bad they tried to play it off as part of the marketing celebration.

2. Speaking of cashiers, I saw my favorite international CM exchange. I went to buy a bottled water from a cart outside the dino playground, and this female Latino CM says in slightly accented English that she can take my money directly (there's a man working on the register, apparently trying to fix it) because "one of the dinos got loose and attacked the register." Nice bit of staying in theme. Most international CMs don't bother, so kudos to her.

3. At that same cart was a section of merchandise advertised as "Under $10." Those have been around for a while, but seemingly growing. At the Pirates shop in Adventureland, there are three (count 'em, three) areas that advertise a "Sale". I do not approve. This is not Wal-Mart and Disney parks should not have blue light specials. Someone high up needs to tackle this. It'll appear on my next Declining by Degrees article.

4. Here's an 'incline' by degrees: someone fixed the churro warmer by the Great Movie Ride! It used to have the original artwork on it from wherever they bought it (something about Pepe), and it looked very very tacky. Better now.

5. Osborne lights this year were good, as always, but I'm forever annoyed by the way they do crowd control here. One year they set up ropes and divided the street in half. This year thankfully they didn't do that. But after previews, they did start insisting on a defined 'entrance' and a defined 'exit.' The area you'd be tempted to enter, next to the Sci Fi Drive In restaurant, was in fact the 'exit.' You had to enter by Tattoine Traders. This is idiocy, and created a lot of backup on the street.

6. Is that slideshow at the very end of the Kali River Rapids new? Never noticed it before.

7. The Nemo musical is not very strict about not allowing food in the theater, and not allowing anyone to hold seats. Good for them. Even better, the preshow music is new. It's the songs from the musical, but done in an orchestral version (no voices) and in a lullabye style. I really like it. They ran six shows a day during Xmas season. Amazing. I wonder if they had two shifts of performers?

8. Have you seen the powered ODF carts? Those carts are heavy to push/pull, so some now have motors.

9. Have you seen the picnic tables inside the parks? There are some new ones by Germany in Epcot, and some on the walkway to Nemo Musical (near the Oldengate dino bridge). I disapprove. They look out of place.

Monday, December 17, 2007

Restricted!

Orlando Fun Tickets, possibly the only 'real' ticket discounter for WDW that isn't trying to sell you time shares, has a paragraph with a sample itinerary that made me cringe:

Day 1 - Magic Kingdom ® Park: Plummet 5 free-falling stories into Brer Rabbit’s Laughin’ Place on Splash Mountain ® in Frontierland ®. Set sail on an unusual journey on exotic rivers on the Jungle Cruise ® in Adventureland ®. Face 999 gloomy, grinning ghosts for a spooky tour through The Haunted Mansion ® in Liberty Square. On special nights, relax while taking in the “SpectroMagic” Parade ® as your favorite Disney characters light up the night. Customers of Orlando Fun Tickets rave about their experiences at the Magic Kingdom ® Park.

look at all those copyright icons interfering with the sentence! Somebody needs to stop Disney from this inanity and insanity. It makes me want to join law school, not visit their bloody theme park.

Monday, December 10, 2007

FastPass, PhotoPass, Photo Locations, and Recycling

A real potpourri today:

1. Stitch FastPasses may not be networked to the whole system. I got a Jungle Cruise FP just for the souvenir, and was told I could get another one at 3:40. But at 3:20 I thought to myself I'd get a Stitch souvenir, the kind saying 'you aren't eligible for a FP yet!' but to my surprise, I got a FastPass. Either Stitch or JC is not on the network. I asked the Stitch CM and he said something completely unhelpful (wow, I guess you got really lucky!), so I'm stymied.

2. PhotoPass CMs are taking over the streets. As you walk down Main St, there is not one, not two, but more like six PhotoPass CMs that you pass on the way to Fantasyland. At first I wanted to complain about this nonsense. But there were actual lines for the PhotoPass folks at a couple points, so maybe the market really wants this. I do agree with the notion of a Photopass, but somehow it just feels like overkill already.

3. You know those Kodak Photo Locations? I always joked that the signs almost imply you should stand next to the sign and pose WITH the sign rather than with the object in the background (ie, the castle). Well, just yesterday I saw a family doing this very thing. It was a photo location, they must have reasoned to themselves, so they took a picture with the sign. The castle was not in the photo, as the photographer was standing at totally the wrong angle.

4. Since we're talking about those kinds of visitors, I'll share this one. When I came under the train station, I was behind a father, mother, and 14 year old girl. The father said, "should we go to the Magic Kingdom?" I would have bet my whole bank account he was being deadpan. Without skipping a beat, the mother said "yes, sure, where is it?" and the father replied "behind the castle, I think".

I edged away from them before they could infect me with whatever they had.

5. I saw an unusual sight in Adventureland: near the eggroll cart (oops, it only sells turkey legs now!) there is a new thing, a trashcan that is fused together with a recycling can. On first glance, it looks like two cans shoved together, but nope, it's really a double-wide thing. I approve of recycling cans being in the parks. I hope this takes off more. Someday, every trashcan could have recycling right next to it. Fine by me.

Friday, December 07, 2007

Give Kids the World... for Christmas!

The Disney online community came together several months ago to raise money for a charity, Give Kids the World Village (a resort that hosts many children and families visiting the Orlando area from Wish-Granting organizations, including the big ones whose names you know).

Since it's the holiday season, it's time to see if there's a bit more money around for the children. Please help! Every little bit helps.

http://www.firstgiving.com/disneyfans

(You webmasters out there can also help by either linking to this page, or creating your own 'widget' that lets you run your own fundraising page for this very worthy cause).

Thanks all in advance. Happy holidays!

Wednesday, November 28, 2007

Benches in Germany (and Epcot in Winter)

Fairly new to World showcase are regular, plain vanilla picnic tables (unpainted pine, even, by the looks of them) that sit waterside in Germany. This is a great idea, since Germany always sells food from vendors and has no place to sit. And there was a pretty large walkway along the water that holds plenty of room, which was just un-utilized before.

It's my favorite season at Epcot. Crowds are way, way down. Temps are down. The Wand is down! (yay!)

The Lights of Winter are up. The holiday fireworks finale is up. My blood-alcohol and thus my mood is up.

Benches? Sure, why not. Epcot is such an amazing park to have in my backyard, I can barely notice it when small things are added or taken away. Well, strike that. I notice it when they disappear. But this kind of small 'plussing' of the place keeps me going, and going, and going.

I suppose the occasional drink helps. Not that they make this easier. The beer stand at the UK, usually left open after Food and Wine, still stands but I haven't seen it open yet. In the UK pub itself, they've stopped selling those half-yards of beer or cider.

Doesn't matter. Epcot is still phenomenal. Especially at this time of year.

Thursday, November 15, 2007

Hong Kong DL: The reason Disney parks jumped the shark

Have you heard the term 'jump the shark'? It refers to Happy Days, when Fonzie jumped a literal shark on water skis, and the show started to go downhill from there.

When did Disney parks lose their luster and start to go downhill? A lot of people blame it on Eisner (and especially on the loss of partner Frank Wells).

That's mostly true. But another truth could be pointed to: the quitting of upper park management, the bi-coastal team of Dick Nunis and Norm Doerges. It wasn't until this week I learned why Dick had left the company - turns out for the same reason as Norm. Both of them were angry at Eisner for insisting on a park at Hong Kong.

Dick had wanted Australia - badly - and felt a communist country was the wrong place to be, just for political reasons. And that Chinese people didn't know the Disney characters. (He's right about that!)

When Eisner insisted, Dick had had enough. He'd been annoyed and burned once before (he wanted Spain for the Euro park, not Paris) and this was the icing on the cake. So he left.

When he left, the parks stopped focusing on the very things which had kept the cast happy and family-like for so many decades:

1. history
2. tradition
3. training

They went right out the window. I was there in those years and saw it happen. Hearing Dick reminisce about those times this week really struck a nerve with me.

Odd to think that a big, thus-far-unacknowledged part of the reason for such a huge change in the parks is Eisner's insistence that the company build in Hong Kong. I guess we all suffer for that little park that's still struggling.

Next big announcement: Hong Kong Disneyland

A little birdie whispered in my ear today that the next big announcement out of Disney, due any day now, will be about Hong Kong Disneyland. Something to rival the size and scope of the DCA makeover. Stay tooned.

Tuesday, November 13, 2007

AT-ATs and Osborn

The Jedi training stage is there next to the AT-AT and it looks great. It's themed to the bunker entrance in Return of the Jedi. My wife joked we should jump on stage, hide in the sides of the bunker, and say the lines from the movie. We're geeks.

The AT-AT shoots water now (did it do that before? or just have the noise? or the noise plus lights?) and this soaks some people at night. Very amusing.

Osborn started up Monday night. Some thoughts:

1. there is more purple than ever before. pretty.
2. the dancing starts every 7 minutes, not every 15 minutes. this is much better customer service
3. the snow runs nonstop in the time when dancing is 'off', rather than saving money by only running some times. good customer service.
4. there is better choreography to the music this year. good show.
5. the new song is a lightning-fast version of jingle bells. I don't know if I liked it. At least it's more peppy than Feliz Navidad (which is just out place, it's so slow).
6. the 'side street' behind the Muppets exit is the barest I've ever seen. Where did the train go?

Friday, November 09, 2007

WDW After a Month's Absence

When you visit every weekend, you hit all four parks with some regularity (Epcot I see at least every seven days, for instance). So when you're gone for a month to Tokyo, you come back to seeing some changes!

Magic Kingdom
- Haven't been yet. But I've seen what the Xmas lights look like on the castle's facade during daytime, and it looks bad. Did they think we wouldn't notice? It's a bit like the Big City facade at MGM, how it looks during the day. The difference is that the castle is a major icon and photography target. I'll know more when I see it F2F, and not just via pictures online.

Christmas has come to all the parks early, actually. By the first of November, there were traces. Seems a bit like a long season to me, but what do I know.

Epcot
- The highly embarassing line breaks and typos in the text for Lincoln (at the new exhibit in the American Adventure) has been fixed, I'm sure at great cost. Good for them.
- I saw traces of fresh paint on lots of things. In France, the Litfasssaeulen (a German word for those round columns with ads on them) are brand new, with presumably newly printed ads on them. They pop with color now.
- Half an hour before park closing, the 25th celebration room in West Innoventions-South was empty and awesome. The piped in nostalgia music really took me back in time. What a great reflective experience.
- I think I saw wine booths open from one week to the next. They are still adding wine capacity this late in the game? Lines have been long enough, during this F&W Festival, so maybe they are just maximizing profit.
- To Jim McPhee: thank you for NOT opening Spaceship Earth. It was either you, or an Imagineer in charge, who must have decided the show was not ready and thus would not open on time. I applaud this. Quality will out. I'd rather have it late and right, than on-time and poor.

DAK
- Catherine Jobson is still in the queue video for Safari, though not on the ride. Ironically, we had a ride where none of the onboard audio was working, so there was no Warden Wilson, just our guide speaking to us. I kind of liked it, actually.
- We got into line for safari 40 minutes before stated close time for the safari (due to sunset). The Standby wait time said 40 minutes. Coincidence? The real wait time was about 12. Am I cynical to think they do that on purpose to make sure the ride 'closes' on time for sunset? I guess they have to, to make sure the animals get back safely to their cages.
- Speaking of wait times, they inflate it badly for Everest Single Rider. It's not 25 minutes with ten people there. More like 5 or 10 minutes. In general, one person per minute moves from Single Rider into the ride.
- On our visit at least, Everest was totally dark in the backwards helix - they fixed the 'light pollution' problem! Hooray!
- Of course, the yeti was operating in 'b-mode' (not moving, and thus not lit up normally, but only lit with a strobe to imply movement). I'm one who thinks having a B-mode is a good thing. otherwise, the ride would be 101 (broken down) all the time, and that's a worse scenario.
- As someone pointed out in email to me, DAK has paper straws now, and has for some weeks. Hooray! Long overdue. And the animals will still be protected.
- At the Dino Dig kid's play area, there are some rope tunnels that are supposed to be 'one person at a time' but usually isn't guarded. On this visit, we saw a CM at each such tunnel enforcing the rule (it's on and off enforced anyway). It struck me as a waste of manpower, not to mention a horrible job to have to actually work. Do they endure lawsuits here, is that why they have to station a CM there?

MGM
- We saw ODF carts being rolled backstage at the end of the night, but not pushed by workers with bad backs. The carts were electrically controlled - there was a motor and the CM was merely 'driving'. Have they had this out here forever and I'm only now noticing?
- MGM closed at 8pm on our weekend visit. Sad, sad, sad. Bring on Pixar, bring on Lucas, and keep this sucker open til midnight.

Universal
- Saw a guest riding a segway around CitiWalk. I guess Uni lets them in. Disney certainly doesn't; they don't consider it an 'assistive device'.
- From the top of the Dueling Dragons lift hill, look ahead and to the left. You'll see a very large rectangle of ground cleared, with bulldozers pushing dirt around - that's for Hogwarts castle. Potter really is coming! Seeing the castle located there, you get a sense for how really big this sub-park is going to be, since it starts back by Poseidon.

Thursday, November 08, 2007

Farewells

I meant to comment on the news that Uni-Orlando is closing 'Earthquake' to replace it with something else, in just a few short weeks (which implies a makeover, not a new ride), but reality intrudes and I have to say farewell to something else: Bruce Gordon.

Disney fan sites are all saying goodbye to Bruce, and I echo their sense of loss. It's even deeper for me, though, since Bruce was a guiding light to Jason and I when writing our first Disneyland books and a mentor about publishing in general. I'm more than mourning - I'm pissed at the unfairness of the world. Bruce was a great guy, at least to us, and his passing is bad news for just about the whole world. His touch wasn't always golden (witness DL's Pooh ride), but that could very likely be the cause of budget considerations beyond his control, and not his fault. None of that matters. We are all a little more impoverished with this news.