Monday, May 07, 2007

No more gratuity on the Disney Dining Plan

A message board poster (and WDW CM) heard from a union rep that Disney will remove the included gratuity on the Disney Dining Plan (DDP) starting in January 2008. Yes, this is hearsay. But it has the ring of truth.

Naturally, Disney won't be reducing the price of the plan.

I predicted this months ago when I chronicled the problems the DDP brings to the parks: smaller and more standardized menus, lackadaisical service, very very crowded restaurants. I knew the company would squeeze more money out of the program; it's one of the things they do "best."

The real future of the DDP is on display at Universal Orlando, where the $24 meal deal gets you all you can eat... but it's all fast food, it's all crappy quality, and there is not one guest around in those eateries who is paying out of pocket.

2 Comments:

Roger said...

Okay - the union is doing this so guests can tip "more".

Well, if they keep their service up, they're going to get "less" than they got on the plan.

It kind of sucks to have a mandatory tip included - it doesn't encourage good service.

10:57 PM  
Don Jones said...

Well, that's not necessarily true. Plenty of countries build tips into checks routinely and the staff provides good service. It's just a matter of how their total pay is set up - clearly, if Disney is following normal pay practices for the industry in the US, then they should follow the same tipping practices.

But the best thing that could happen is for the dining program to become more like Uni's meal deal. Have set-aside places to deal with it, and everyone else goes back to normal.

4:46 PM  

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