Thursday, June 14, 2007

How do you compliment folks at Guest Relations?

I had courtesy and friendly service at the Magic Kingdom's Guest Relations last weekend by Jeff, and I walked away thinking that if he had been working at Space Mountain, I might have gone to Guest Relations to file a compliment. But I couldn't very well give Jeff a compliment by talking to Jeff. I suppose I could have gotten *back* in line, but that's kind of funky.

I wonder if this means that folks, once they transfer to GR, actually get fewer written compliments than they did in their previous careers at Disney, simply because of the nature of the job.

3 Comments:

Don Jones said...

You could do what I *always* do to compliment CMs - write a letter on waltdisneyworld.com. I always get a response back, too - one time even a phone call to clarify a couple of things I'd written.

10:40 AM  
Anonymous said...

Also you could ask him to speak to his supervisor who could get you to fill out an Applause a Gram for him.

10:23 AM  
William K. Scurry Jr. said...

We compliment via guest relations e-mail... we find the process fun and expedient, and we always get a follow-up from G.R. telling us how important our feedback is.

6:27 PM  

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