"The Guest" video... Finally!
When I was taking enhancement classes at Disneyland in the early 1990s (I think perhaps the We Create Happiness series for Working Leads), I saw a video simply called "The Guest." They took pride in telling us the VHS video cost $1000 each, and Disneyland bought five of them. Disney, they were saying, cared so much about this, they spent $5,000
I found a YouTube snippet of the video: http://www.youtube.com/watch?v=8oJSOqq4Clk&feature=related
The company that produced it is called Media Partners, and they still sell the video. For about $900 per copy now: http://www.media-partners.com/customer_service/the_guest.htm
Very cool.
I found a YouTube snippet of the video: http://www.youtube.com/watch?v=8oJSOqq4Clk&feature=related
The company that produced it is called Media Partners, and they still sell the video. For about $900 per copy now: http://www.media-partners.com/customer_service/the_guest.htm
Very cool.
posted by Kevin Yee at 10:04 AM
3 Comments:
We saw this as part of the College Program "Advanced Studies in Hospitality Management" course. Not a terrible film.
I'd love to find a snippet of the harassment video they showed me in 2001. It was so unintentionally hilarious.
I loved "The Guest". I was a Guest Relations Training Coordinator and this is one of the tools that we trained the new CM's on.
Post a Comment
<< Home