Captain Cook's
Polynesian
Lunch
Date of Visit: 1/14/2007
Time of Visit: 13:00
Adults in Party: 2
Children in Party: 1
Total Cost: $19.00
Average Price Per Adult: $7.50
Ten Point Scale
Food: 9.2
Value: 10.0
Service: 8.8
Environment: 9.2
Overall Rating: 9.3
Remodeled in 2006, Capt. Cook’s was the first eatery in Walt Disney World to introduce electronic ordering via kiosks by the customers themselves. A counter-service location, it uses the new technology to make quick service seem even quicker.

After ordering by kiosk on a touch screen, customers take a receipt to the cashier, and after paying, are given a buzzer so they can pick up their food when it’s ready. Typically this only takes a few short minutes. The system is intuitive, fast, and friendly.

We ordered Hawaiian pork sandwiches ($7) and child chicken strips ($4). The kid’s meal was serviceable but nothing unusual. Meanwhile, the pork sandwiches were amazingly good. Slathered with a unique sauce that really tastes like it comes from the islands, it’s a tremendous value. It comes with plantains and other unusual chips, but the sauce is the real star here. We’ll definitely be back for this item. While the two dining rooms are not enormous, they somehow manage to be large enough to always yield tables. Diners thus don’t feel rushed, lending the overall enterprise a relaxed vibe quite in keeping with the Polynesian flavor of the hotel in the first place.